Environmental Policy

At Arrowsmith Buildings Solutions, we are committed to minimising our environmental impact and promoting sustainability in all aspects of our operations. We recognise that our activities as a facility maintenance contractor can have both direct and indirect effects on the environment. Therefore, we are dedicated to implementing and continuously improving our environmental management system to ensure compliance with applicable environmental laws and regulations.

Our environmental policy includes the following key principles:

1. Compliance: We will comply with all relevant environmental laws, regulations, and other requirements applicable to our operations. We will also strive to exceed compliance wherever possible.

2. Pollution Prevention: We will actively work to prevent pollution by minimising waste generation, promoting recycling and reuse, and implementing energy-efficient practices. We will prioritize the use of environmentally friendly products and technologies.

3. Resource Conservation: We will strive to conserve natural resources by promoting efficient use of energy, water, and materials in our operations. We will encourage our employees and subcontractors to adopt sustainable practices and raise awareness about resource conservation.

4. Environmental Awareness: We will provide training and education to our employees to enhance their understanding of environmental issues and their role in achieving our environmental objectives. 

5. Continuous Improvement: We are committed to setting and reviewing environmental objectives and targets to drive continuous improvement in our environmental performance. We will regularly monitor and measure our progress, and take corrective actions when necessary.

6. Collaboration: We will actively engage and collaborate with our clients, suppliers, and stakeholders to promote environmental responsibility and sustainable practices throughout our supply chain.

This environmental policy will be communicated to all employees and subcontractors. We are dedicated to achieving our environmental objectives and ensuring that our operations contribute to a healthier and more sustainable future for our planet. 

 Arrowsmith Building Services is committed to providing a safe and healthy working environment for all employees, subcontractors, clients, and visitors. We recognise that the health and safety of our workforce is of utmost importance and that accidents and occupational illnesses can be prevented through effective management and the active participation of everyone involved.

Our health and safety policy includes the following key principles:

1. Compliance: We will comply with all applicable health and safety laws, regulations, and industry standards. We will regularly review and update our policies and procedures to ensure ongoing compliance.

2. Risk Assessment and Control: We will conduct thorough risk assessments for all work activities and implement appropriate control measures to eliminate or minimise hazards. We will provide necessary training and personal protective equipment to our employees and subcontractors to ensure their safety.

3. Employee Involvement: We encourage all employees to actively participate in maintaining a safe and healthy workplace. We will provide opportunities for employees to contribute to health and safety decision-making processes, report hazards, and suggest improvements.

4. Training and Education: We will provide comprehensive health and safety training to all employees and subcontractors to ensure they have the necessary knowledge and skills to perform their work safely. We will also promote ongoing education and awareness programs to enhance understanding and compliance with health and safety practices.

5. Emergency Preparedness: We will develop and regularly review emergency response plans to effectively respond to potential emergencies or incidents. We will conduct drills and exercises to ensure preparedness and minimise the impact of emergencies on our workforce and the surrounding environment.

6. Continuous Improvement: We are committed to continuously improving our health and safety performance. We will monitor and measure our performance, investigate incidents and near misses, and implement corrective actions to prevent recurrence.

7. Communication and Consultation: We will maintain open and transparent communication channels with our employees, subcontractors, and clients regarding health and safety matters. We will actively seek their input and feedback to improve our health and safety practices.

This health and safety policy will be communicated to all employees and subcontractors. We are dedicated to achieving our health and safety objectives and ensuring that our operations prioritise the well-being of our workforce and those affected by our activities. 

Arrowsmith Building Services is committed to delivering high-quality facility maintenance services that meet or exceed the expectations of our clients. We understand that quality is essential to building trust, maintaining customer satisfaction, and achieving long-term success. Therefore, we have established a comprehensive quality management system to ensure that our services consistently meet the highest standards.

Our quality policy includes the following key principles:

1. Client Focus: We are dedicated to understanding and meeting the unique needs and requirements of our clients. We will actively engage with our clients to ensure clear communication, effective problem-solving, and continuous improvement in our services.

2. Continuous Improvement: We strive for continuous improvement in all aspects of our operations. We will regularly review and evaluate our processes, procedures, and performance to identify areas for enhancement. We will implement corrective actions and preventive measures to address any non-conformities and prevent their recurrence.

3. Competence and Training: We recognize that our employees are key to delivering quality services. We will provide ongoing training and development opportunities to enhance their skills, knowledge, and competence. We will also promote a culture of learning and innovation within our organization.

4. Supplier Relationships: We will establish and maintain strong relationships with our suppliers and subcontractors. We will work collaboratively with them to ensure the quality of materials, equipment, and services provided. We will also evaluate and select suppliers based on their ability to meet our quality requirements.

5. Compliance: We will comply with all applicable laws, regulations, and industry standards related to our services. We will also adhere to relevant quality management system standards and seek certifications to demonstrate our commitment to quality.

6. Measurement and Analysis: We will establish and monitor key performance indicators to measure our quality performance. We will collect and analyze data to identify trends, opportunities for improvement, and areas where we excel. We will use this information to drive decision-making and enhance our processes.

7. Customer Feedback: We value feedback from our clients and will actively seek their input to gauge their satisfaction with our services. We will use this feedback to identify areas for improvement and implement necessary actions to enhance customer experience.

This quality policy will be communicated to all employees, subcontractors, and stakeholders, and will be made available to the public. We are dedicated to achieving our quality objectives and continuously improving our services to ensure the highest level of customer satisfaction. 

 Arrowsmith Building Solutions is committed to conducting business with the highest standards of integrity, transparency, and ethical behavior. We have zero tolerance for corruption in any form and are dedicated to preventing bribery, fraud, and other corrupt practices. This Anti-Corruption Policy outlines our commitment to maintaining a corruption-free environment and provides guidelines for all employees, contractors, and stakeholders to follow.

1. Compliance with Laws and Regulations:
Arrowsmith Building Solutions strictly adheres to all applicable laws and regulations related to anti-corruption, including the UK Bribery Act 2010 and other relevant legislation. We expect all employees and stakeholders to comply with these laws and regulations, both in letter and in spirit.

2. Prohibition of Bribery and Corruption:
We prohibit all forms of bribery, including offering, giving, receiving, or soliciting bribes, whether directly or indirectly. This prohibition extends to all business activities, including interactions with clients, suppliers, contractors, and government officials. We do not tolerate any form of corrupt behavior, regardless of the circumstances or the individuals involved.

3. Gifts, Hospitality, and Entertainment:
Arrowsmith Building Solutions recognizes that legitimate business hospitality and promotional activities are common in the industry. However, we strictly prohibit the use of gifts, hospitality, or entertainment as a means to influence or gain improper advantage. All such activities must be reasonable, proportionate, and in compliance with applicable laws and regulations.

4. Conflicts of Interest:
We expect all employees and stakeholders to avoid situations that may create, or appear to create, a conflict of interest. Personal interests should never compromise the integrity of business decisions or actions. Employees must promptly disclose any potential conflicts of interest to their supervisors or the designated authority.

5. Due Diligence:
Arrowsmith Building Solutions conducts thorough due diligence on all business partners, including suppliers, contractors, and agents, to ensure they share our commitment to anti-corruption. We will not engage with any individual or organization that is involved in corrupt practices or fails to meet our ethical standards.

6. Reporting and Whistleblowing:
We encourage all employees and stakeholders to report any suspected or actual instances of corruption promptly. Arrowsmith Building Solutions has established a confidential reporting mechanism, ensuring that individuals can report concerns without fear of retaliation. Reports will be thoroughly investigated, and appropriate action will be taken.

7. Training and Awareness:
We provide regular training and awareness programs to educate employees and stakeholders about the risks and consequences of corruption. This training emphasizes the importance of ethical behavior, highlights red flags, and provides guidance on how to handle situations that may involve corruption.

8. Monitoring and Enforcement:
Arrowsmith Building Solutions is committed to monitoring and enforcing compliance with this Anti-Corruption Policy. We will regularly review and update our policies and procedures to ensure their effectiveness. Violations of this policy may result in disciplinary action, up to and including termination of employment or contractual relationships.

9. Continuous Improvement:
We are dedicated to continuously improving our anti-corruption efforts. We will regularly assess our policies, procedures, and controls to identify areas for enhancement and implement necessary measures to prevent corruption effectively.

Arrowsmith Building Solutions is committed to maintaining the highest standards of integrity and ethical conduct. We expect all employees and stakeholders to embrace and uphold this Anti-Corruption Policy. By doing so, we can create a culture of transparency, trust, and accountability, ensuring the long-term success and sustainability of our business.